Wednesday, June 26, 2013

Lisbon!

We arrived! Although after weather related delays at SFO and Newark, we weren't sure that was going to happen. Thankfully, at SFO we experienced the rarest breed of travel professionals--the contentious and customer-service-focused United rep. He complimented me on my passport photo, commented upon my stress level, and listened to our sob story--we just had one day in Lisbon with my brother, a day that was increasingly slipping away with flight delays. "A day is a day" he sagely told us, and worked some super-human magic to get us on the next flight to Newark, ensuring our connection to Lisbon. Bom dia.

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